Higher Education


Concept Building Approach to Human Resource Management, 2E

Author(s): Neeru Kapoor

ISBN: 9789355730954

Edition: 2nd

© Year : 2022


Binding: Paperback

Pages: 240

Trim Size : 241 x 181 mm

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This book is especially designed for the undergraduate students of Commerce and BBA under CBCS curriculum as per the latest LOCF teaching and learning methodology. This book will help students grow into future managers with a better understanding of human resource management skills. An effort has been made to present information in the most simplified manner so that each and every student should be able to grasp the concepts easily. A thorough coverage of various issues related to human resource management has been done in the book, such as the concept, nature, functions, importance and challenges of HR managers. The various functions of HR managers, such as recruitment, selection, training and development, compensation and maintenance and performance appraisal are discussed at length in the book.

  • Each chapter begins with clearly laid out Learning Outcomes.
  • Focuses on the emerging issues in HRM, such as e-HRM, green HRM, outsourcing HRM, and ethics in HRM.
  • Examples from the human resource practices of the various organizations are included in the beginning of the chapter to relate theory to practice and initiate a discussion.
  • Use of illustrations and diagrams have been made to explain the relevant concepts.
  • At the end of each chapter 'Let us Sum up' section is given, which serves as a quick review of important topics that are covered in the chapter.
  • Both short and long answer questions are given at the end of each chapter to give students an opportunity to test their understanding of the material and to apply it. Various questions which are asked over the years in University Examinations have also been included.
  • Access anywhere, anytime Cengage App contains a question bank and presentation slides.



Chapter 1 Nature and Scope of Human Resource Management

Chapter 2 Profile of Human Resource Manager


Chapter 3 Human Resource Planning and Job Analysis

Chapter 4 Recruitment and Selection


Chapter 5 Employees Training


Chapter 6 Performance Appraisal System

Chapter 7 Employee Counselling and Job Changes


Chapter 8 Employee’s Compensation

Chapter 9 Performance Linked Compensation

Chapter 10 Maintenance of Employees

Chapter 11 Grievance Handling and Redressal

Chapter 12 Contemporary Issues in HRM

Neeru Kapoor

Dr. Neeru Kapoor is an Associate Professor at the Department of Commerce, Delhi College of Arts and Commerce, University of Delhi.  She obtained her M.Com., M.Phil., and Ph.D. degrees from Delhi School of Economics, University of Delhi. She has a teaching experience of more than 32 years. She has been a visiting faculty for M.Com in the Department of Commerce, Delhi School of Economics, University of Delhi, guest faculty at Indian Institute of Mass Communication, Jawaharlal Nehru University and other prestigious management institutes in Delhi. She has presented papers at various national and international conferences with the latest one being the Academic Conference at Barcelona, Spain. She has also presented paper at the Global Conference held at Oxford University, London, International Conference held at Harvard University, Boston, USA and the European Conference held at Germany. A number of articles written by her have been published in various reputed National and International Journals. She has authored various books on Marketing, Digital Marketing, Advertising, Personal Selling, Brand Management, and Human Resource Management, which have been well received in the academic circle.