Higher Education


Organizational Behavior

Author(s): Preetam Khandelwal | James Campbell Quick | Debra L. Nelson

ISBN: 9788131518526

Edition: 7th

© Year : 2013


Binding: Paperback

Pages: 824

Trim Size : 279 x 216 mm

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Organizational behavior is the study of individual behavior and group dynamics in organizational settings. It focuses on timeless topics like motivation, leadership, teamwork, and communication. Organizational behavior also encompasses contemporary issues in organizations. How do we encourage employees to act ethically, to engage in organizational citizenship behaviors, to go above and beyond the call of duty to exhibit exceptional performance? How do we restructure organizations in the face of increasing competition? What is the new psychological contract between employees and organizations? How have careers changed, and what can we expect in the future? How do you manage employee behavior in virtual organizations or teams? What happens when organizations with strong cultures and a need for constancy face the pressure to become current, competitive, and agile? Organizational Behavior: A South-Asian Perspective, 7th edition, engages both classic and emerging issues with a special focus on the South Asian environment, especially the Indian perspective. Using the knowledge and insights offered in the study of organizational behavior, we can take responsible actions to create the kinds of organizations in which we thrive, grow strong, and experience fulfillment in the spirit of the happy/productive worker.

  • Science: These features deal with the broad and deep research roots of the organizational behavior discipline.
  • The Real World: These features reflect what is going on in organizations of all types: public and private, large and small, product and service oriented.
  • You: These self-assessment exercises provide the student with feedback on an important aspect of the topic.
  • Thinking Ahead and Looking Back: These opening and closing features frame the chapter with a vignette from one of six focus organizations: CarMax, IKEA, Facebook, Nordstrom, Research in Motion, and Deloitte.
  • Diversity Dialogue: These are real-life stories drawn from news headlines that are presented in a way designed to stimulate frank dialogue and discussion.
  • Ethical Dilemma: An Ethical Dilemma has been crafted for each chapter that offers students an opportunity to engage in ethical debate and moral reasoning concerning tough decisions and situations.
  • Experiential Exercises: Two group-oriented experiential exercises are included at the end of each chapter. They are designed for students to work in teams to learn more about an important aspect of the chapter's topic.
  • Cases: Cases based on the chapter themes are included at the end of all chapters. Special cases on the South-Asian environment are included toward the end of the book.

1. Organizational Behavior and Opportunity

2. Challenges for Managers

3. Personality, Perception, and Attribution

4. Attitudes, Emotions, and Ethics

5. Motivation at Work

6. Learning and Performance Management

7. Stress and Well-Being at Work

8. Communication

9. Work Teams and Groups

10. Decision Making by Individuals and Groups

11. Power and Political Behavior

12. Leadership and Followership

13. Conflict and Negotiation

14. Jobs and the Design of Work

15. Organizational Design and Structure

16. Organizational Culture

17. Managing Change






James Campbell Quick

Debra L. Nelson

Preetam Khandelwal