• Your course. Your content. Only MindTap gives you complete control over your course. You have the flexibility to reorder textbook chapters, add your own notes and embed a variety of content including OER. Personalize course content to your students’ needs. They can even read your notes, add their own and highlight key text to aid their progress.
• Access everything you need in one place. Cut down on prep with preloaded, organized course materials in MindTap. Teach more efficiently with interactive multimedia, assignments, quizzes and more. And give your students the power to read, listen and study on their phones, so they can learn on their terms.
• Coupled with straightforward course management, assessment and analytics for instructors, MIS with MindTap engages students of all generations and learning styles and integrates seamlessly into your course--setting the stage for thinking critically about Management Information Systems.

Part 1 Fundamentals of Information Systems

Chapter 1 Information Systems: An Overview

1.1 Computers and Information Systems in Daily Life

1.2 Computer Literacy and Information Literacy

1.3 The Beginning: Transaction-Processing Systems

1.4 Management Information Systems

1.5 Major Components of an Information System

1.6 Using Information Systems and Information Technologies

1.7 The IT Job Market

1.8 Outlook for the future

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 1-1: Using Information Technologies at Federal Express

Case Study 1-2: Mobile Technology: A Key Player for Future Shopping

Chapter 2 Computers: The Machines Behind Computing

2.1 Defining a Computer

2.2 The History of Computer Hardware and Software

2.3 The Power of Computers

2.4 Computer Operations

2.5 Input, Output, and Memory Devices

2.6 Classes of Computers

2.7 What is Software?

2.8 Computer Languages

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 2-1: Become Your Own Banker

Case Study 2-2: iPads: New Productivity Tools for Service Workers

Chapter 3 Database Systems, Data Warehouses, and Data Marts

3.1 Databases

3.2 Logical Database Design

3.3 Components of a DBMS

3.4 Recent Trends in Database Design and Use

3.5 Date Warehouses

3.6 Data Marts

3.7 Business Analytics

3.8 The Big Data Era

3.9 Database Marketing

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 3-1: Data Mining Helps Students Enroll in Courses with Higher Chances of Success

Case Study 3-2: Data Mining Tools at Pandora Radio

Chapter 4 Personal, Legal, Ethical, and Organizational Issues of Information Systems

4.1 Privacy Issues

4.2 Ethical Issues of Information Technologies

4.3 The Impact of Information Technology in the Workplace

4.4 Green Computing

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 4-1: Telecommuting with a New Twist

Case Study 4-2: Privacy and Other Legal Issues at Google

Chapter 5 Protecting Information Resources

5.1 Risks Associated with Information Technologies

5.2 Computer and Network Securities: Basic Safeguards

5.3 Security Threats: An Overview

5.4 Security Measures and Enforcement: An Overview

5.5 Guidelines for a Comprehensive Security System

Reviews and Discussions

Projects

Are You Ready To Move On?

Case Study 5-1: Vulnerabilities of Medical Devices

Case Study 5-2: Security Breach at Yahoo!

Part 2 Data Communication, the Internet, E-Commerce, and Global Information Systems

Chapter 6 Data Communication: Delivering Information Anywhere and Anytime

6.1 Defining Data Communication

6.2 Basic Components of a Data Communication System

6.3 Processing Configurations

6.4 Types of Networks

6.5 Network Topologies

6.6 Major Networking Concepts

6.7 Wireless and Mobile Networks

6.8 Wireless Security

6.9 Convergence of Voice, Video, and Data

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 6-1: Data Communication at Walmart

Case Study 6-2: Protecting the Security and Privacy of Mobile Devices

Chapter 7 The Internet, Intranets, and Extranets

7.1 The Internet and the World Wide Web

7.2 Navigational Tools, Search Engines, and Directories

7.3 Internet Services

7.4 Web Applications

7.5 Intranets

7.6 Extranets

7.7 New Trends: The Web 2.0 and Web 3.0 Eras

7-8 The Internet of Everything and Beyond

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 7-1: Scotts Miracle-Gro’s Intranet: The Garden

Case Study 7-2: Social Networking in Support of Small Businesses

Chapter 8 E-Commerce

8.1 Defining E-Commerce

8.2 Major Categories of E-Commerce

8.3 B2C E-Commerce Cycle

8.4 B2B E-Commerce: A Second Look

8.5 Mobile and Voice-Based E-Commerce

8.6 E-Commerce Supporting Technologies

8.7 E-Commerce and Beyond: Social Commerce

8.8 Hyper-Social Organizations

8.9 Social Media Information Systems

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 8-1: Widespread Applications of Mobile Ads

Case Study 8-2: Bridging the Gap Between E-Commerce and Traditional Commerce

Chapter 9 Global Information Systems

9.1 Why Go Global?

9.2 Global Information Systems: An Overview

9.3 Organizational Structures and Global Information Systems

9.4 Obstacles to Using Global Information Systems

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 9-1: Global Information Systems at Toyota Motor Company

Case Study 9-2: Information Technologies Support Global Supply Chain

Part 3 IS Development, Enterprise Systems, MSS, IIS, and Emerging Trends

Chapter 10 Building Successful Information Systems

10.1 Systems Development Life Cycle: An Overview

10.2 Phase 1: Planning

10.3 Phase 2: Requirements Gathering and Analysis

10.4 Phase 3: Design

10.5 Phase 4: Implementation

10.6 Phase 5: Maintenance

10.7 New Trends in Systems Analysis and Design

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 10-1: Systems Development at SEB Latvia

Case Study 10-2: Crowdsourcing Pays Off

Chapter 11 Enterprise Systems

11.1 Supply Chain Management

11.2 Customer Relationship Management

11.3 Knowledge Management

11.4 Enterprise Resource Planning

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 11-1: ERP at Johns Hopkins Institutions

Case Study 11-2: CRM at Starbucks

Chapter 12 Management Support System

12.1 Types of Decisions in an Organization

12.2 Decision Support Systems

12.3 Executive Information Systems

12.4 Group Support Systems

12.5 Geographic Information Systems

12.6 Guidelines for Designing a Management Support System

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 12-1: UPS Deploys Routing Optimization with a Big Payoff

Case Study 12-2: GPS Technology and Analytics Combat Crimes

Chapter 13 Intelligent Information Systems

13.1 What Is Artificial Intelligence?

13.2 Expert Systems

13.3 Case-Based Reasoning

13.4 Intelligent Agents

13.5 Fuzzy Logic

13.6 Machine Learning

13.7 Genetic Algorithms

13.8 Natural-Language Processing

13.9 Integrating AI Technologies into Decision Support Systems

13.10 Contextual Computing: Making Mobile Devices Smarter

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 13-1: AI-Based Software Helps Businesses Better Understand Customers

Case Study 13-2: NLP: Making a Smartphone Smarter

Chapter 14 Emerging Trends, Technologies, and Applications

14.1 Trends in Software and Service Distribution

14.2 Virtual Reality

14.3 Radio Frequency Identification: An Overview

14.4 Quick Response Codes

14.5 Biometrics: A Second Look

14.6 Trends in Networking

14.7 Nanotechnology

14.8 Blockchain Technology and Cryptocurrency

Reviews and Discussions

Projects

Are You Ready to Move On?

Case Study 14-1: Cloud Computing at Intercontinental Hotels Group (IHG)

Case Study 14-2: RFID at Macy’s Department Store

Hossein Bidgoli, California State University, Bakersfield

Hossein Bidgoli, Ph.D., is professor of Management Information Systems at California State University. Dr. Bidgoli helped set up the first PC Lab in the United States and served as its initial director. He is the author of 45 textbooks, 27 manuals and more than 60 technical articles and papers on various aspects of computer applications, information systems and network security, e-commerce and decision support systems published and presented throughout the world. Dr. Bidgoli also serves as the editor-in-chief of THE HANDBOOK OF TECHNOLOGY MANAGEMENT, THE INTERNET ENCYCLOPEDIA, THE HANDBOOK OF INFORMATION SECURITY, THE HANDBOOK OF COMPUTER NETWORKS and THE ENCYCLOPEDIA OF INFORMATION SYSTEMS. THE ENCYCLOPEDIA OF INFORMATION SYSTEMS was a recipient of one of the Library Journal’s Best Reference Sources for 2002. THE INTERNET ENCYCLOPEDIA was a recipient of one of the

2004 PSP Awards (Professional and Scholarly Publishing) by Association of American Publishers.