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Operations Management

Author(s): Norman Gaither | Greg Frazier

ISBN: 9788131500484

9th Edition

Copyright: 2006

₹995

Binding: Paperback

Pages: 832

Trim Size : 279 x 216 mm

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In today’s fast-paced, tech-driven world, leading organizations rely on efficient operations to stay competitive. Operations Management, 9e equips students with a comprehensive understanding of how operations integrate with other business functions to deliver quality, service, and cost control. Covering both manufacturing and service sectors, the book explores real-world challenges and decision-making strategies faced by operations managers. This edition incorporates the latest developments and digital tools, while reinforcing core principles. With prerequisites in college algebra and statistics, students are well-prepared to grasp the analytical aspects of operations and contribute to organizational excellence in a global marketplace.

  • Several chapters have been reorganized and moved earlier in the text to reflect their growing importance in business education. Notably, Operations Quality Management is now Chapter 7, Service Operations Planning and Scheduling is Chapter 9, Project Management is Chapter 10, and Supply Chain Management and E-Business is Chapter 11.
  • Over 150 new problems and cases have been added, many of which encourage the use of spreadsheet applications to enhance analytical skills.
  • This edition places greater emphasis on operations management in service industries. It includes detailed discussions and examples related to transportation, retailing, banking, and other service sectors, with Chapter 9 focusing specifically on service operations decisions.
  • Chapter 11 introduces students to supply chain management, covering essential topics such as purchasing, logistics, and warehousing, and emphasizing the management of material flow from suppliers to consumers.
  • The impact of e-business on operations is explored in depth in Chapter 11 and referenced throughout the text, highlighting its growing relevance in modern business practices.
  • Internet assignments have been updated for every chapter, encouraging students to explore online resources. These assignments often require written responses, promoting critical thinking and communication skills.

 

Cengage Digital App includes

•               Linear Programming Solution Methods

1. Introduction to Operations Management

2. Operations Strategies in a Global Economy

3. Demand Forecasting

4. Product, Process, and Service Design

5. Facility Capacity, Location, and Layout

6. Operations Technologies

7. Operations Quality Management

8. Strategic Allocation of Resources

9. Service Operations Planning and Scheduling

10. Project Management

11. Supply Chain Management and E-Business

12. Just-in-Time and Lean Manufacturing

13. Production Planning

14. Inventory Management

15. Resource Requirements Planning: MRP and CRP

16. Manufacturing Operations Scheduling

17. Quality Control

18. Employee Productivity

19. Maintenance Management

Norman Gaither

Texas A&M University

Greg Frazier

The University of Texas at Arlington

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