Higher Education


Understanding Human Behavior and the Social Environment, 11th Edition

Author(s): Charles Zastrow, Sarah L. Hessenauer | Karen K. Kirst-Ashman

ISBN: 9789360533199

Edition: 11th

© Year : 2019


Binding: Paperback

Pages: 840

Trim Size : 279 x 216 mm

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The main objective of social work is to facilitate positive changes in individuals, families, groups, organizations, and communities. The first step in this change process is accurate assessment — and that's the primary focus of UNDERSTANDING HUMAN BEHAVIOR AND THE SOCIAL ENVIRONMENT. Focusing on individual behavior within families and other systems, this book will help you understand the underlying reasons why people act the way they do. You'll learn about biological, psychological, and social development at different lifespan stages, as well as about the benefits of strengths and empowerment approaches to social work.

  • The text content is designed to prepare students for certification based on the widely recognized Schools Excelling through National Skills Education (SENSE) Level I standards published by the American Welding Society.
  • A robust study guide and lab manual help students gain hands-on welding practice, while PowerPoint® presentations containing all chapter art and additional graphics and photographs help illustrate important concepts.

1. Introduction to Human Behaviour and the Social Environment.


2. Biological Development in Infancy and Childhood.

3. Psychological Development in Infancy and Childhood.

4. Social Development in Infancy and Childhood.

5. Ethnocentrism and Racism.


6. Biological Development in Adolescence.

7. Psychological Development in Adolescence.

8. Social Development in Adolescence.

9. Gender, Gender Identity, Gender Expression, and Sexism.


10. Biological Aspects of Young and Middle Adulthood.

11. Psychological Aspects of Young and Middle Adulthood.

12. Sociological Aspects of Young and Middle Adulthood.

13. Sexual Orientation and Gender Identity.


14. Biological Aspects of Later Adulthood.

15. Psychological Aspects of Later Adulthood.


Charles Zastrow

Charles Zastrow, M.S.W., Ph.D., is professor emeritus in social work at the University of Wisconsin–Whitewater, where he chaired the social work department for six years.

Sarah L. Hessenauer

Sarah L. Hessenauer, B.S.W., M.S.W., Ph.D. is a professor in social work at the University of Wisconsin-Whitewater. She has been in the department for 15 years and is currently chair.

Karen K. Kirst-Ashman

Karen K. Kirst-Ashman, BSW, MSSW, and PhD, was a full professor and a former chairperson in the Social Work Department at the University of Wisconsin–Whitewater, where she taught for 28 years